Payment Policy
At Isabelle Jolie, we aim to provide a secure and reliable payment experience for all our customers. Please note that the available payment methods on our website are limited and clearly displayed during checkout.
Accepted Payment Methods
At this time, Isabelle Jolie accepts payments exclusively via credit card.
Supported credit cards include:
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Visa
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Mastercard
- Google pay
- Shop pay
- Apple pay
Customers are responsible for ensuring that their credit card is valid, active, and authorized for online payments.
Payment Security
All payments on our website are processed through a secure SSL-encrypted connection, ensuring that your personal and financial information is protected.
For additional security:
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Payments are processed by trusted and secure payment providers
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Sensitive payment details are never stored on our servers
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Transactions are monitored to prevent fraudulent activity
This guarantees that your payment information remains safe and confidential.
Payment Processing
Orders will only be processed and prepared for shipment once payment has been successfully completed.
If a credit card payment is declined or fails to process, the order will not be confirmed or shipped.
Customers are responsible for ensuring that all billing and payment information is entered correctly at checkout.
Refunds
If you are eligible for a refund (for example after an approved return request), the refund will be processed according to the following conditions:
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Refunds are issued within 14 days after the returned item has been received and approved
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The refunded amount will be returned to the same credit card used for the original payment
Please note that depending on your bank or credit card provider, it may take several additional business days before the refund appears on your statement.
Contact
If you have any questions regarding payments or billing, please contact our customer support team.
Company name: Isabelle Jolie
Email: info@isabellejolie.com
Our support team will assist you as soon as possible.