Privacy Policy

At Isabelle Jolie, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.

By using our website and placing orders with Isabelle Jolie, you agree to the practices described in this policy.

1. Company Information

This Privacy Policy applies to the services provided by Isabelle Jolie.

Company name: Isabelle Jolie
Email: info@isabellejolie.com

If you have any questions regarding this Privacy Policy, you can contact us via the email address listed above.

2. Information We Collect

When you visit our website, place an order, or create an account, we may collect certain personal information, including but not limited to:

Full name
Billing and shipping address
Email address
Phone number
Payment information
IP address
Device and browser information
Website activity and browsing behavior

This information helps us provide our services efficiently and improve your shopping experience.

3. How We Use Your Information

The information we collect may be used for the following purposes:

Processing and delivering your orders
Providing customer service and support
Sending order confirmations and updates
Communicating important information about your purchase
Improving our website, products, and services
Preventing fraud and ensuring secure transactions
Sending relevant promotions or updates (only when permitted)

We only process your personal data when there is a legitimate reason to do so.

4. Sharing Information with Third Parties

Your personal data will never be sold or rented to third parties.

However, we may share your information with trusted partners when necessary to operate our business, including:

Payment providers to securely process transactions
Shipping and logistics partners to deliver your orders
Technical service providers who support our website and systems

These partners only receive the information required to perform their services and are obligated to protect your data.

We may also disclose information if required by law or legal authorities.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

When your data is no longer needed, it will be securely deleted or anonymized.

6. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us to:

Improve website functionality
Analyze visitor behavior
Personalize content and advertisements
Optimize marketing campaigns

You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain website features.

7. Your Rights

You have several rights regarding your personal data. These include the right to:

Access your personal data
Request correction of incorrect or incomplete data
Request deletion of your data
Object to certain types of data processing
Request data portability

If you wish to exercise any of these rights, please contact us via info@isabellejolie.com.

We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

8. Data Security

At Isabelle Jolie, we implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

While no system is completely secure, we continuously work to maintain high standards of data protection.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

The latest version will always be available on our website. We recommend reviewing this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.